Shipping policy

Shipping to New Zealand

We offer a $15.00 flat rate on all other orders for New Zealand.
All New Zealand orders are dispatched from our warehouse in Auckland via Post Haste or New Zealand Couriers.

DISPATCH & DELIVERY: 

We aim to have your order packed within 1-3 business days and shipped within 4 working days. 
Once your order has been dispatched and a tracking number has been received, you can expect your order to be delivered within the following timeframes: 

• Auckland - delivered within 1-3 business days after dispatch 
• North Island - delivered within 2-3 business days after dispatch 
• South Island - delivered within 2-4 business days after dispatch 
• Rural - please allow a further 2-4 business days after dispatch 

The above timeframes are not guaranteed and are estimates only based on expected ETA from the courier provider. 

Delivery times may vary depending on public holidays and during peak holidays or sale seasons. Some rural deliveries may take longer. We do not accept PO Box addresses. 

International Shipping

Scentualist currently offer shipping to New Zealand and are looking to expand very soon!